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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Dickson

September 28, 2026

5  out of  5
rating by Michael Dickson
"My family and I have been coming here for over a decade. Always given me the proper info, a fair deal, and been upfront about anything that changes or comes up."
We responded:
"Thank you for the 5 Star review Michael! We appreciate you taking the time to let us know that you're happy with our Farmington office. 😊"
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Teresa M Hanish

September 24, 2026

5  out of  5
rating by Teresa M Hanish
"Jim, Sue and Suzette are the best team. Been with them for over 30 yrs for those reasons"
We responded:
"Thank you Teresa! We've loved working with you all these years. We appreciate you taking the time to give our Farmington office 5 stars. It means a lot to us! 🌞"
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Alexandra Seas

September 22, 2026

5  out of  5
rating by Alexandra Seas
"I really appreciate Suzette M Owens for helping me obtain rental and auto insurance at a great price! She walked me through the process each step of the way. It's always a pleasure working with her! 10/10 recommend!"
We responded:
"Thank you so much for the 10/10 along with the 5 Star review Alexandra! Suzette really enjoyed helping you get your auto and renters insurance policies set up. Looking forward to working with you in the future! 😊"
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junesung park

September 22, 2026

5  out of  5
rating by junesung park
"I have been a customer from this StateFarm office since 1995 or so. People in this office, especially Susan, is very kind, prompt in feedback, and professional."
We responded:
"Thank you Junesung! We appreciate you taking the time to leave a 5 Star review for our Farmington office. Sue is a wonderful part of our team and we're happy to hear that you've been happy with her assistance over the last 30 years!🌞"
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Kurt Gregg

September 16, 2026

5  out of  5
rating by Kurt Gregg
"I have been with State Farm and James L. Green for many years. Suzette and Sue have always been extremely helpful when I have questions about my policies or if adjustments are needed. They respond quickly and are always pleasant to work with. I feel like I get a fair price even when the market keeps pushing premiums up. Thanks, and keep up the great work!"
We responded:
"Thank you Kurt! Your loyalty and 5 Star review mean a lot to us. We always enjoy working with you. Here's to many more years! 😊"
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Rick Nagy

September 3, 2026

5  out of  5
rating by Rick Nagy
"Very nice staff and very knowledgeable."
We responded:
"Thank you Rick! We appreciate you taking the time to leave us a 5-Star review. It was a pleasure helping you set up your new policies with our Farmington office. We look forward to working with you in the future. 🌞"
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Pamela Bachelder

August 31, 2026

5  out of  5
rating by Pamela Bachelder
"Jim Greens office is always very responsive. Suzette is a pleasure to work with and accommodates any request very quickly."
We responded:
"Thank you so much for your 5-star review Pamela! We love hearing that our office has always been responsive and that Suzette has been a pleasure to work with. We truly appreciate you taking the time to share your experience—thank you for your trust! 🌞"
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Eric Crooks

August 24, 2026

5  out of  5
rating by Eric Crooks
"Sue always answers my questions and makes all of my inquiries easy to solve."
We responded:
"Thank you Eric! We appreciate the 5 stars and your loyalty to our office. Sue is a great part of our team and we're happy she's been able to help you with everything. "
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大西一也

July 30, 2026

5  out of  5
rating by 大西一也
"Sue handled a time-sensitive mortgagee change during our refinance and resolved everything within a day — clear communication by text, documents sent directly to our lender the same morning. Fast, precise, and professional.
Highly recommended."
We responded:
"Thank you so much for the amazing review and the 5 Stars! We love that Sue was able to help you with everything so quickly, as we pride ourselves on our customer service. 🌞 Thank you for taking the time to share your experience. It is much appreciated!
"
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ping li

July 29, 2026

5  out of  5
rating by ping li
"We have Homeowners Insurance and Auto insurances with James Green State Farm Insurance for about 20 years and we are very happy for their insurance services! The office representative Susan is very nice and helpful!"
We responded:
"Thank you very much Ping! Susan is wonderful and we're very lucky to have her here in our Farmington office. We appreciate the 5 Stars and your loyalty. 🌞"
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Manju Bannihatti

July 29, 2026

5  out of  5
rating by Manju Bannihatti
"I've been a customer of Jim's since 1999. He has consistently provided outstanding customer service and the most competitive prices compared to everyone else"
We responded:
"Thank you for the 5 Stars Manju! We're glad to hear that you've had a great experience with our office. We appreciate you and your business. "
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Ken Marx

July 23, 2026

5  out of  5
rating by Ken Marx
"Great service from Sue, she is very resourceful, efficient and a pleasure to talk to."
We responded:
"Thank you for the 5 Stars Ken! Sue is amazing and we're lucky to have her here in our Farmington office. We appreciate your business! "
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Katrina Chambers

July 21, 2026

5  out of  5
rating by Katrina Chambers
"Jim has helped us through many life transitions and unexpected surprises. He takes time to explain new processes and make sure we understand and feel comfortable with what to expect. We really appreciate his trustworthiness and support."
We responded:
"Thanks so much for your kind words and the 5 star review Katrina! We’re thrilled to hear that Jim has been such a steady support through your life transitions and unexpected surprises. His care in explaining processes and making sure you feel comfortable truly reflects the way we want to serve our clients. We appreciate your trust and your business 😊"
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Lydia Camel

July 10, 2026

5  out of  5
rating by Lydia Camel
"They are so sweet and helpful here! Also fast! Everything is quick and easy 😊"
We responded:
"Thank you Lydia! We love working with you! We appreciate the 5 Stars 🌞"
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SCUBAbro94

July 2, 2026

5  out of  5
rating by SCUBAbro94
"I’ve been with them for years, always 10/10!"
We responded:
"Thank you for the amazing review and for being with us for years! 10/10 means a lot. Excellent customer service is our goal "
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Paige VanGordon

June 25, 2026

5  out of  5
rating by Paige VanGordon
"Suzette Owens was very helpful"
We responded:
"Thank you Paige! It was great working with you to get your new policies set up. We appreciate your business and the 5 stars. 🌞"
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Shawn Brennan

June 16, 2026

5  out of  5
rating by Shawn Brennan
"I've been using this location since the year two thousand i couldn't be any happier..Suzette fantastic"
We responded:
"Thank you Shawn! The past 25 years have flown by - we look forward to helping you for many more years to come here in our Farmington office. We appreciate you!"
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Scott Stevens

June 8, 2026

5  out of  5
rating by Scott Stevens
"My wife and I have been using James Green for our insurance needs for 30 plus years. From helping with new policies to claims, they have been great."
We responded:
"Thank you for the wonderful review Scott! Time sure does fly ~ we appreciate your business and your loyalty more than you know. We'll always be here to help. 😊"
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Kimberly Merrill

June 2, 2026

5  out of  5
rating by Kimberly Merrill
"Great service fantastic staff"
We responded:
"Thank you for the awesome review Kimberly! We appreciate you and your business (and the 5 stars!). It's always a pleasure working with you. 😀"
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GraceAnne Laituri

May 23, 2026

5  out of  5
rating by GraceAnne Laituri
"Love the responsiveness and customer service offered here. I wish my rate was lower, but so does everyone, lol! They are very timely and helpful. They made buying a new car a breeze:)"
We responded:
"Thank you so much for the wonderful review GraceAnne! We’re happy to hear you found our responsiveness and customer service helpful—and that buying your new car was made easy. We know rates are something everyone wants to be lower, and we will always be happy to work with you on that. Thanks again for choosing our Farmington office!"
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Chuck Crawford

May 21, 2026

5  out of  5
rating by Chuck Crawford
"I’ve been a client of James Green and his excellent staff for well over 25 years and have always been very impressed with the quality of their service and responsiveness. I have both home and auto with them and highly recommend James Green State Farm Agency!"
We responded:
"Thank you for the 5-Star review Mr Crawford! We truly appreciate your continued trust and loyalty over the past 25+ years. It means a lot to hear that you’ve been impressed with the service and responsiveness of our Farmington office. We’re grateful to have you as a client for both your home and auto coverage—and we look forward to continuing to support you. Thanks again for the recommendation!"
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Matthew Greer

May 7, 2026

5  out of  5
rating by Matthew Greer
"Always take care of my needs quickly and are always friendly."
We responded:
"Thank you so much for your kind words Matthew! We're thrilled to hear you found our team helpful and friendly. Providing great service is our top priority. We look forward to assisting you again in the future!"
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Kevin Cook

April 29, 2026

5  out of  5
rating by Kevin Cook
"State farm has been wonderful I've been with them for 26 years. Outstanding service."
We responded:
"Thank you Kevin! We appreciate the 5 Star review. It's been great working with you - especially when we learn something 😊. Looking forward to many more years. "
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Jo-Ann

April 27, 2026

5  out of  5
rating by Jo-Ann
"ALWAYS GREAT SERVICE/CUSTOMER SERVICE!! Suzette and all those that we talk to are very pleasant and professional."
We responded:
"Thank you for the 5 Stars Jo-Ann! We appreciate your business and your loyalty here at our Farmington office. It's always a pleasure working with you. "
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Charles PERRYMAN

April 24, 2026

5  out of  5
rating by Charles PERRYMAN
"Fast friendly service with a smile . I had an excellent experience and would recommend the office to others"
We responded:
"Thank you so much Charles! It was a pleasure meeting you -so glad that our Farmington office was able to help you. Looking forward to helping you in the future!"