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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Borlack

July 1, 2025

5  out of  5
rating by Scott Borlack
"These guys are terrific. Very knowledgeable and helpful. Always quick to respond. I highly recommend."
We responded:
"Thank you Scott! We appreciate you and your business here in our Farmington office. It's been great working with you all these years. "
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Michael Crawford

June 29, 2025

5  out of  5
rating by Michael Crawford
"Fantastic customer service! I've used them for decades."
We responded:
"Thank you Michael! We pride ourselves on our customer service so your words are music to our ears! "
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Shawn Brennan

June 27, 2025

5  out of  5
rating by Shawn Brennan
"I've been using this location since the year two thousand i couldn't be any happier..Suzette fantastic"
We responded:
"Thank you Shawn! The past 25 years have flown by - we look forward to helping you for many more years to come here in our Farmington office. We appreciate you!"
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Angela Avery

June 3, 2025

5  out of  5
rating by Angela Avery
"I have been with this Insurance Company for a very long time. I always get prompt, very courteous and amazing service. The ladies are super nice and super helpful."
We responded:
"Thank you Angela! Your kind words are much appreciated. I'm happy to hear that you've had a great experience with our office! "
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Rob Conkey

January 22, 2025

5  out of  5
rating by Rob Conkey
"Jim Green state farm is an excellent insurance agency. I have had numerous policies with them over many years. left them for a couple years and have come back. Thier customer service and attention to getting you the most policy for your money is second to non. They truly do care about thier customers! Jim is THE most trustworthy agent I have ever had!!"
We responded:
"Thank you so much for the five-star review Rob! We pride ourselves on customer service here at our Farmington office so your words mean a lot to us. We look forward to working with you for many years to come. "
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Charlene Baldwin

January 21, 2025

5  out of  5
rating by Charlene Baldwin
"Outstanding service. They have gone over and beyond what I would expect. Sue is very good at her job and has helped more than she had to. I would highly recommend this location. Thanks"
We responded:
"Thank you Charlene! Sue is a great part of our Farmington office, and she will continue to help you with whatever you need. We appreciate your review and your business! "
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JINOOK KWAK

January 7, 2025

5  out of  5
rating by JINOOK KWAK
"Laura Neiter is so kind and she is a good expert! And so I strongly recommend her to you that you have a plan to consider to insurance of your vehicle or home or other in future!"
We responded:
"Thank you for our 100th review Jinook! We agree - Laura is the best. We're glad you've had a great experience with our Farmington office. "
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Nicholas Deems

November 14, 2024

5  out of  5
rating by Nicholas Deems
"So glad I switched my insurance to State Farm. They're very clear about the coverage and it was much more affordable than what I previously had. The ladies in the office are very knowledgeable and quick to respond. I've recommended this office to many and will continue to do so!"
We responded:
"Thank you Nick! We appreciate the 5 stars and love hearing that you are happy with the service and prices here at our Farmington office. Thanks for taking the time to let us know. "
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Kayla M

November 14, 2024

5  out of  5
rating by Kayla M
"I've been with State Farm for 4 years and I'm happy with my prices!! All of the ladies in the office are quick to respond and make sure I know what I'm paying for. Whenever I have questions or need something done they are prompt with the response !! And whenever I need to sign any papers they make sure I have it done in time. Would recommended this office to anyone!"
We responded:
"Thank you Kayla! We're glad to hear that you are happy with our rates and service. We'll be here whenever you need us"
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jeffrey krok

October 29, 2024

5  out of  5
rating by jeffrey krok
"I have been dealing with Jim for over 25 years, Honesty, integrity,and truthfulness are qualities that are going away. If you deal with him you will understand what good values mean."
We responded:
"Thank you Mr Krok! Your excellent review and 5 stars mean a lot to us. We couldn't do this without great customers like you. "
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Donald Duck

October 24, 2024

1  out of  5
rating by Donald Duck
"If your young (millenial or younger) Stay away from here at all costs. Charging me over 300/mo for 1 vehicle. Progressive is exponentially cheaper. Looking forward to the basic corporate response to this issue."
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Colleen O'Malley

September 16, 2024

5  out of  5
rating by Colleen O'Malley
"Laura was *phenomenal* to work with as we went through auto/home insurance. She answered all our questions and was so thoughtful!"
We responded:
"Thank you Colleen! Laura is a great addition to our office here in Farmington. Glad to hear you had a wonderful experience "
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Nannette Hunt

August 17, 2024

5  out of  5
rating by Nannette Hunt
"I have been with State Farm for many years and always enjoyed talking with your very knowledge staff."
We responded:
"Thank you Mrs Hunt! It's been a great experience working with you for all these years. Our Farmington office appreciates you!"
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MJ coz

July 18, 2024

5  out of  5
rating by MJ coz
"I have been with this Agency for many years and Susan and the girls are absolutely wonderful!! Would recommend to everyone!!"
We responded:
"Thanks MJ! We enjoy working with you!"
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Kevin Tash

April 24, 2024

5  out of  5
rating by Kevin Tash
"I have been with State Farm agent James Green for over 20 years. State Farm has covered several homes, several renter's insurance policies, and numerous vehicles. James and his staff are always there to help me. Sue and Suzette are amazing. I highly recommend this wonderful agency."
We responded:
"Thank you for the great review Kevin! We've enjoyed helping you with your auto, renters, and home insurance over the years. Where has the time gone? We look forward to working with you for many years to come. "
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Dennis

February 19, 2024

5  out of  5
rating by Dennis
"I switched my home and auto insurance over to State Farm through this agency and ended up with better coverage on both for a lower price. Their representatives are friendly and very good at helping find the amount of coverage best suited for your situation. I ended up insuring my ATVs through them as well and was surprised at the reasonable price."
We responded:
"Thank you Dennis! Glad our Farmington office was able to help you with your auto, ATV, and homeowners insurance! We appreciate the five stars. "
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Toby Darrah

February 19, 2024

5  out of  5
rating by Toby Darrah
"Really quick and fantastic service from this office! When I moved to Farmington Hills I picked this location mainly because they were the closest to home, but I have never regretted it. They've always done a great job with claims help, customer service, and questions."
We responded:
"Thank you Toby - we are so glad you chose our office! Your kind words and 5 stars are much appreciated. "
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Alexis Moton

February 18, 2024

5  out of  5
rating by Alexis Moton
"Sue is my agent and has been for over 5 years! She has been great since day one, very understanding. I was laid off from my job and she was able to make some changes that brought my insurance down to make it more affordable. Get you a Sue she rocks for sure!!!"
We responded:
"Thank you Alexis! We agree - everyone needs a Sue! We appreciate your glowing review and look forward to helping you for years to come. "
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felipe jaimes

February 15, 2024

5  out of  5
rating by felipe jaimes
"Excellent service Sue Schilling, she is really excellent at attention to detail."
We responded:
"Thank you for the great review Felipe! Sue does an amazing job here at our Farmington office. We are lucky to have her! "
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Steve Terry

February 14, 2024

5  out of  5
rating by Steve Terry
"Sue is the ladies at work with me all the time when I'm. Calling make a payment or I just made a claim. And she helped me out, she's a great person, she helps me a lot. The people at State Farm work very well with you. I appreciate everything they done for me. Thank you"
We responded:
"Thank you Steve! It's been a pleasure helping you with your auto insurance for so many years here at our Farmington office. We appreciate your business and we'll be here whenever you need anything!"
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shelby munafo

October 3, 2023

5  out of  5
rating by shelby munafo
"I adore Sue and Suzette! Both are so well verse and always keep myself and my family protected. I can not speak more highly about either!"
We responded:
"Thank you Shelby! Sue & Suzette love working with you as well! Looking forward to many more phone calls and funny stories. "
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Kenny Stevenson

September 22, 2023

5  out of  5
rating by Kenny Stevenson
"Hi my name is Kenny I’m a proud client of the James Green State Farm agency they are delivering the best home and auto insurance to fit you and your family 🤓"
We responded:
"Thank you for the five stars Kenny! It's been great working with you. "
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Judith Stanczak

August 17, 2023

5  out of  5
rating by Judith Stanczak
"Just want to say Jim Green State Farm has been my insurance Company of choice, The staff has always answered every question and there friendly staff is always ready to assist you in every insurance question you ever had. I highly recommend this company see for yourself give them a call."
We responded:
"Thank you Judith! We've loved working with you for so many years. Your kind words mean a lot to us. "
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Jerry Calvert

July 17, 2023

5  out of  5
rating by Jerry Calvert
"Suzette and the team at James Green State Farm are true professionals. They are proactive, have mastered the business of insurance over the past 30+ years and over deliver. Their attention to detail is best-in-class. You speak with them live and all questions or claims are resolved on first call. No voicemail or phone tag is required."
We responded:
"Thank you for the fantastic review Jerry! We appreciate it so much. It has been a pleasure working with you for the past thirty years (!) and we look forward to many more."
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Jonathan Wiens

May 11, 2023

5  out of  5
rating by Jonathan Wiens
"James Greene and Susan Schilling are a perfect team for meeting all of our insurance needs whether it is our home, are cars and our boats. In addition the umbrella coverage allows us to sleep well knowing that our insurance coverage will take care of any unforeseen circumstances. They have been our number one team for the past 30 years."
We responded:
"Thank you Mr Wiens! Sue is awesome and will always do her best to make sure you have the correct coverage. We appreciate your business!"